"Product is very nice, i would have did a change order on the font that i was given but i did not want to push the order back any further as almost 4 weeks seemed long enough. The menu system for selecting the font isnt the best and a little confusing. Overall happy with the product and it arrived packaged nicely."

Overall rating: 4.943787 / 5 from 338 reviews.
AI Generated Review Summary
Customers highly value the Custom Cooler Top Pad The Crew for its perfect fit, exceptional quality, and top-notch customer service. The design and look of the product are also praised, though shipping experiences vary.
Summary topics
- Cooler Top Fit (5%): Customers appreciated the cooler tops for their trucks and vehicles. (100% positive sentiment)
- Product Quality (22%): Many customers pointed out that the product has great quality, with some mentioning it multiple times.
- Product Design (8%): It was observed by customers that the design of the product was perfect and they would purchase again.
- Customer Service Experience (7%): Customers keep praising the exceptional customer service provided by this company, with many describing it as top-notch.
- Product Appearance (8%): It was noted by customers that the look of the cooler top is amazing and fantastic, making it a popular choice.
Review topics: [].
Review highlights
- "Communication was spot on, shipping was fast, and the pad quality is legit!" —
- "AMAZING QUALITY and TOP TIER COMPANY CUSTOMER SERVICE IS TOP NOTCH, DONT HESITATE TO BUY THEIR PRODUCTS!!!!" —
- "Everyone loves the quality and design." —
Reviews
Amazing Customer Service
"We are very proud of our branding and apply it wherever possible, which led to us selecting Decked Out Factory to upgrade our Yeti coolers. Their cooler pads gave us the ultimate customization, applying our identity in a durable and attractive way. These products actually look like they belong on the cooler! I’m most blown away, however, by their responsive customer support team. We placed an order without a delivery date in mind, but that quickly changed when an unscheduled event was added to our promotional schedule. I reached out to inquire about the possibility of making the deadline and they were quick to respond (not a bot, by the way) and offered me options to secure my delivery in time. They even upgraded my shipping at no cost! This is the best (and most convenient) service I’ve ever had from an online retailer!"
Proud to be 'Merican
"Perfect fit. . easy to install and looks AWESOME on the Red, White & Blue RTIC cooler!!"
Great service, quick responses and
"Great service, quick responses and a clean product!"
I love the look feel
"I love the look feel and ease of installation"
Absolutely awesome. I was skeptical
"Absolutely awesome. I was skeptical of how it would come out. But I love it. I will be putting them on all my coolers for sure."
My Recon Jack turned out
"My Recon Jack turned out great. The company communicated to me about the lead time and managed my expectations for delivery. Once I received my RTIC 32 cooler pad, I was blown away. The detail was perfect and well worth the wait. I would recommend and will be a returning customer."
I bought the cooler tops
"I bought the cooler tops for my customers. They loved it. It is a unique gift for sure."
Turned out perfect!! My husband
"Turned out perfect!! My husband loves it"
Looks great! Excellent communication and
"Looks great! Excellent communication and final product looked awesome."